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Website terms

Please read these terms when using Business Insolvency Helpline online.
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Information and professional advice

The website provides general information about business financial difficulty and possible routes forward. It is not a substitute for advice based on your company’s circumstances. UK procedures differ by jurisdiction and requirements can change.

Using the site or sending an enquiry does not create a formal insolvency appointment, stop legal action or guarantee acceptance of an instruction. Any paid work requires an agreed scope and applicable engagement terms.

Use of the website

Use the site lawfully. Do not attempt unauthorised access, interfere with security, submit malicious material or use forms for unsolicited promotions. Take reasonable care not to send sensitive information through the initial enquiry form.

Availability, links and liability

We aim to keep information useful and the website available, but cannot promise uninterrupted access or that general guidance fits every situation. External links are provided for information; their content is controlled by the relevant publisher.

Nothing in these terms excludes liability that cannot lawfully be excluded or restricts rights that apply under law. If a deadline is approaching, obtain appropriate advice promptly rather than relying solely on this website.

Contact

For website questions, call 01246 912052 or use the contact form. Read our privacy notice for information about personal data.

Updated 1 November 2026.

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