Performance venues commit to programmes, premises and staff before all ticket income arrives. A cinema or theatre may also hold subscriptions, memberships and restricted grants with different obligations attached.
Assess each production or screening programme after rights, staffing and venue costs. Identify restricted funding and money held by ticket agents. Prepare a plan for communications and customer records if events cannot proceed.
The first question is whether the underlying business can meet its ongoing costs after realistic changes. A business rescue review can examine margins, creditor discussions and the resources needed to keep delivering work. Where tax arrears are part of the problem, HMRC Time to Pay depends on an acceptable, affordable proposal; approval is not guaranteed.
For a suitable limited company, a Company Voluntary Arrangement or administration may warrant consideration. If recovery is not viable, read about Creditors’ Voluntary Liquidation. Formal appointments require a licensed insolvency practitioner. The right route depends on the legal structure, jurisdiction and facts, not the sector label alone.
Bring recent accounts, a current bank balance and a list of overdue payments. For theatres and cinemas, also prepare records covering advance tickets and season subscriptions; production, film distribution and venue contracts; grants, charity status and specialist equipment. Identify any payment demand, hearing or other deadline at the start of the conversation.
Ask for the proposed scope of work, likely fees and any assumptions in writing before agreeing to a paid service. An initial enquiry does not commit you to a procedure. Complete the enquiry form or call 01246 912052 to explain the position.
If a deadline is approaching, tell us the date when you call.
The customer’s rights and ability to recover money are separate questions. Record tickets and payments accurately, and explain the confirmed claims process without guaranteeing recovery.
A different structure may be explored, but assets, debts, funding restrictions and governance need proper advice. Changing the name or structure does not itself remove existing liabilities.
Check ownership, leases, grants and any security first. Obtain an appropriate valuation and keep records; equipment provided by production partners may not belong to the venue.
Further reading: Closing a limited company. Guidance reviewed 1 November 2026. Regulatory requirements and procedures vary across the UK; obtain advice for your location and business structure.